Abuse Policy

1. Technical (DNS) Abuse

As a registrar, we address DNS abuse - the distribution of malware, botnet command and control, phishing, pharming, and the use of spam as a delivery mechanism for any of the foregoing - in line with our ICANN obligations. We do not adjudicate disputes about lawful content, branding or business conduct, nor trademark claims; those are handled under the policies set out below.

1. To report suspicious or harmful activity, kindly submit an abuse report.
2. Our Abuse Team will review the complaint and determine the nature and severity of the issue.
3. Where we have actionable evidence that a domain name sponsored by Regery is being used for DNS Abuse, we will take mitigation action reasonably necessary to stop or otherwise disrupt the abuse. The action taken will depend on the circumstances, including the nature and severity of the harm and the risk of collateral damage, and may be taken without prior notice where appropriate.
4. If a domain registration is suspended, the Registrant may be required to provide evidence demonstrating that the abuse or underlying issue has been fully addressed before the registration can be reactivated.

2. Illegal Content

1. Reports of content that is unlawful in itself - including child sexual abuse material, incitement to violence or terrorism, and the sale of goods or services prohibited by law - are assessed by our Abuse Team on receipt.
2. Where the content is hosted by Regery, it is removed or access to it is disabled.
3. Where Regery is the registrar only, the Registrant is notified and required to address the matter within the specified timeframe.
4. Where the material is manifestly illegal, or where we receive an order from a court or other competent authority, we act on the domain name directly and without prior notice.

3. Trademark and Copyright Infringement

1. Complaints that a domain name or the content published on it infringes a trademark or a copyright are handled under the Copyright and Trademark Policy.
2. Where a domain name is said to infringe a trademark, the available forums are the Uniform Domain Name Dispute Resolution Policy (UDRP), the Uniform Rapid Suspension System (URS) where the top-level domain supports it, or a court of competent jurisdiction. For guidance, see ICANN Dispute Resolution Options.

4. Registration Data Inaccuracy

1. Please submit a report about potential Registration Data Inaccuracy.
2. Our Abuse Team will contact the Registrant to correct or update the inaccurate information.
3. The Registrant may be requested to submit valid supporting documentation verifying the updated details.
4. Failure to address the issue within the given timeframe (up to 15 days) may result in the suspension of the domain.
5. If the domain registration is suspended, it will remain suspended until the Registrant has corrected the inaccurate information.

5. How to Submit an Abuse Report

1. An abuse or data inaccuracy report may be submitted using the Report Abuse form or by email at [email protected].
   We recommend using the Report Abuse form, as email reports may be blocked by spam filters.

   If you represent a law enforcement or government agency, please use our dedicated abuse-reporting channel.
   Send your report directly to [email protected]. Reports from law enforcement and government agencies are reviewed within 24 hours.

2. Provide Evidence

   Verifiable evidence is required for every abuse report. A report must identify the domain name, specify the category of abuse, and include relevant evidence, such as specific URLs, message headers, screenshots, logs, or samples. Reports should include sufficient information and supporting actionable evidence to allow us to investigate the alleged abuse. If a report is incomplete, we may request additional information. Incomplete reports may take longer to investigate and may not support mitigation action unless sufficient actionable evidence can be obtained.

When reporting abuse involving a domain name or any other service we provide, please use a single email thread for each individual report. Keeping all related communication in one thread allows us to process the report efficiently and reduces the risk of misunderstandings.

6. Additional Information

1. Our standard abuse processing time is 24 hours; however, it may differ depending on the individual situation.
2. Before you submit your report, please make sure that the domain name is actually using our services. To confirm the status of the domain name, you can visit the Whois page.
3. The reports and evidence may be shared with the Registrant, hosting provider, registry operator, relevant service providers, ICANN, or authorities where appropriate.
4. Where Regery acts solely as the registrar and the reported material is hosted by a third party, we may forward the complaint to the Registrant and refer the complainant to the relevant hosting provider. For disputed content-related claims, Regery will generally not determine the parties’ legal rights without an enforceable order from a court or competent administrative authority. This does not limit any action required by applicable law, ICANN policies, registry requirements, our agreements, or our obligations concerning DNS Abuse.
5. Without limiting any action required by applicable law, ICANN policies, registry requirements, or our contractual obligations, we reserve the right, but have no obligation, to take action, at our sole and absolute discretion, against any domain name or related service sponsored or provided by Regery associated with conduct including, but not limited to fraud, illegal activity, defamation, slander, harassment, obscenity, profanity, indecency, deceptive practices, tortious conduct, racism, bigotry, hatred, vulgarity, invasion of privacy, impersonation, intellectual property infringement, trademark infringement, copyright infringement, counterfeiting, piracy, unsolicited bulk email, any harm or threat of harm to a third party or Regery, any activity contrary to applicable law, or any other conduct that violates applicable law, our agreements, or our published policies.
6. Please note that, although we may not always provide detailed updates on the outcome of an investigation, every complaint is thoroughly reviewed, and appropriate action is taken where warranted in accordance with the policies set forth herein.

Last revised: August 25, 2026