Report Abuse Policy

1. To report suspicious or harmful activity, kindly submit abuse report.
2. Our Abuse Team will review the complaint and determine the nature and severity of the issue.
3. If the domain is found to be compromised or hosting illicit content, a formal warning will be issued to the domain holder. Should the content remain active, suspension of the domain may follow.
4. In cases involving confirmed malicious intent (such as phishing attempts, financial fraud, or child exploitation content), the domain will be immediately disabled without prior notice.
5. In the event of a suspension, the registrant will be notified and requested to submit valid proof that the reported content or issue has been fully addressed before the domain can be unlocked.

1. Complaints that a domain name or the content published on it infringes a trademark or a copyright are handled under the Copyright and Trademark Policy.
2. Where a domain name is said to infringe a trademark, the available forums are the Uniform Domain Name Dispute Resolution Policy (UDRP), the Uniform Rapid Suspension System (URS) where the top-level domain supports it, or a court of competent jurisdiction. For guidance, see ICANN Dispute Resolution Options.

1. Reports of content that is unlawful in itself — including child sexual abuse material, incitement to violence or terrorism, and the sale of goods or services prohibited by law — are assessed by our Abuse Team on receipt.
2. Where the content is hosted by Regery, it is removed or access to it is disabled.
3. Where Regery is the registrar only, the registrant is notified and required to address the matter. Where the material is manifestly illegal, or where we receive an order from a court or other competent authority, we act on the domain name directly and without prior notice.

1. Please submit a report about potential WHOIS Inaccuracy.
2. Our Abuse Team will contact the Registrant to correct or update the inaccurate contact information.
3. In the event of a suspension, the Registrant will be formally notified and instructed to submit valid proof document confirming that the necessary updates have been made in order to unlock the domain.
4. Failure to address the issue within the given timeframe (up to 5 days) may result in the suspension of the domain.

This guide will assist you in reporting any instances of abuse and provide the necessary information for our team to investigate and resolve the matter.

1. Report Abuse

   If you have encountered or observed any type of abusive behavior related to Regery services, we strongly encourage you to inform us. You can do this via page Report Abuse or by e-mail: [email protected].
   We recommend to use page Report Abuse because e-mail can be dropped by spam filter.
   
   If you represent a law enforcement or government agency, there is a dedicated channel for reporting abuse.
   Please send your e-mail directly to: [email protected]. Reports from law enforcement, government agencies are processed within 24 hours.
   

2. Provide Evidences

   When reporting instances of abuse, it is imperative to provide substantiated allegations supported by evidence and pertinent information. This evidence serves as a fundamental basis for us to gain a thorough understanding of the incident and proceed with appropriate measures.

We kindly ask that you combine any related complaints into one email thread when dealing with a common issue. This will help keep our Abuse Department organized and prevent duplicate emails.

If you have already started an email conversation with our Abuse Department and need to give more details, we suggest using the same email thread. This efficient method of communication helps avoid the need to check multiple sources and decreases the chance of any misunderstandings.

Important Information

• Our standard abuse processing time is 24 hours, however, it may differ depending on the individual situation
• Before you submit your report, please make sure that the domain name is actually using our services. To confirm the status of the domain name, you can visit the Whois page.
• Certain types of abuse impose critical threats — such as phishing, malware distribution, botnet operation and child sexual abuse material. In those cases immediate domain suspension may be enforced without prior notice. For less severe reports, a warning notification will be sent to the domain owner, allowing them the opportunity to rectify the issue within a specified timeframe.
• Where we act solely as the registrar and the material complained of is hosted on third-party servers, content-based claims are forwarded to the registrant and the complainant is referred to the hosting provider. We may require a court order or a decision of a competent administrative body before acting, and are not obliged to act in the absence of one. This does not limit our rights: we may act on any domain name at our sole and absolute discretion, and do so in any event in cases of technical abuse, child sexual abuse material and orders from a court or other competent authority.
• Please note that while we may not always share detailed updates on our investigation results, rest assured that we thoroughly review every complaint and take appropriate action in accordance with Regery policies.

Last revised: August 10, 2026