Copyright and Trademark Policy

Regery does not adjudicate intellectual property disputes. This Policy sets out the remedies available to you and what we do with a complaint once we receive it. Before submitting one, contact the other party directly.

We review each report we receive and may forward it to the customer concerned. By using these procedures you acknowledge that your complaint, including any personal data it contains, may be shared with that customer and, where relevant, with the hosting provider, the registry operator or a dispute resolution provider. You attest that you are authorised to provide that information to us and that such authorisation extends to our processing of it, including retention and disclosure as we determine to be useful or needed to address the complaint.

This Policy does not create or establish any third-party right, including any right of a customer, that is not otherwise established by applicable law. Regery determines, in its sole discretion, which law applies to a given situation and whether the legal standard applicable to a submission has been met.

Trademark disputes

Trademark complaints fall outside the takedown procedure set out under Copyright disputes below. Where a trademark complaint also constitutes copyright infringement and the material is hosted by Regery, it may be submitted under that procedure instead.

ICANN provides the Uniform Domain-Name Dispute-Resolution Policy ("UDRP") and, where the top-level domain supports it, the Uniform Rapid Suspension System ("URS"). A court of competent jurisdiction is the third.

On receipt of a verification request from an approved dispute resolution provider such as WIPO, we apply a registrar lock to the domain name within the timeframe required by the UDRP Rules. The lock prevents any change to the registrant and to the sponsoring registrar; it does not affect the resolution of the domain name and is not a suspension. We do not place a domain name on clientHold, suspend it or otherwise interrupt its resolution merely because a complaint has been filed.

Registration data is disclosed to dispute resolution providers in accordance with the Domain Data Disclosure Policy. Decisions are implemented in accordance with the UDRP and the URS, including any period during which the losing party may commence court proceedings.

A trademark complaint that concerns published content rather than a domain name is submitted through the Report Abuse form or by email to [email protected], and must identify the mark and its registration number and jurisdiction, the owner's name, address and telephone number, the goods and services covered, the precise URL of the infringing use, and evidence that the party responsible is a Regery customer. Beyond review and forwarding, we reserve the right to apply restrictions to the domain name at our sole and absolute discretion, and in the absence of a court order or a UDRP or URS decision we may take no action.

Copyright disputes

Copyright claims are properly directed to the provider hosting the material, not to the registrar of the domain name or the operator of its DNS. Regery may offer hosting, but not every domain registered through Regery is hosted by Regery. If the domain is not hosted by Regery, you can identify the hosting provider from the IP address the domain resolves to, or ask us to confirm it at [email protected].

Content hosted elsewhere

Where we are the registrar or DNS operator only, we have no ability to remove or disable the material complained of. Contact the registrant or the hosting provider. We will refer you to the provider able to act on it. Beyond review and forwarding, we reserve the right to apply restrictions to the domain name at our sole and absolute discretion, and in the absence of a court order we may take no action.

Content hosted by Regery

We accept takedown notices for content we host. Our procedure follows the form of a notice under the United States Digital Millennium Copyright Act ("DMCA") and is applied alongside our obligations under the Electronic Commerce (EC Directive) Regulations 2002.

On receipt of a complete notice we remove the material or disable access to it, forward the notice to our customer and explain how to respond. Incomplete notices are returned and are not actioned. A notice must contain:

1. identification of the work claimed to be infringed or, where multiple works at one site are covered, a representative list;
2. identification of the infringing material, with the specific URL of each instance; a domain name alone is not sufficient;
3. your name, postal address, telephone number and email address;
4. a statement that you have a good faith belief that the use is not authorised by the copyright owner, its agent or the law;
5. a statement that the information is accurate and, under penalty of perjury where that concept applies, that you are authorised to act on behalf of the owner of the right infringed;
6. your signature, physical or electronic.

Our customer may submit a counter-notice within ten (10) business days. Where you confirm to us in writing that the claim was made in error, the material may be reinstated without one. A counter-notice must contain:

1. identification of the material removed or disabled and the location at which it appeared;
2. the customer's name, postal address, telephone number and email address, and consent to the jurisdiction of the courts of England and Wales or of the courts where the customer's address is located, and to accept service of process from the complainant;
3. a statement, under penalty of perjury where that concept applies, of a good faith belief that the material was removed or disabled as a result of mistake or misidentification;
4. the customer's signature, physical or electronic.

We provide a copy of the counter-notice to the complainant and reinstate the material in not less than ten (10) and not more than fourteen (14) business days, unless the complainant notifies us that proceedings have been commenced before a court of competent jurisdiction to restrain the customer from the conduct complained of. A customer who submits a counter-notice waives any right or remedy against Regery in respect of the counter-notice, the material, and our removal or reinstatement of it, and indemnifies Regery and its affiliates in respect of all matters relating to it to the fullest extent permitted by law.

Both procedures are open to abuse and we reserve our rights accordingly. A person who knowingly and materially misrepresents that material is infringing, or that it was removed by mistake, is liable for the resulting damages and costs; this applies to notices and counter-notices alike, and we may disclose to the affected party, and publish, that a submission was made in bad faith. We are not required to action a notice that omits the URLs of the material, that repeats a complaint already determined, or that is submitted to obtain the suspension of a domain name in place of a UDRP, URS or court proceeding.

Nothing in this Policy obliges us to act on any complaint. We may require a court order or a decision of a competent administrative body before doing so, and we may deny, cancel, terminate, suspend, lock, redirect or modify access to any account, service or domain name at our sole and absolute discretion. We do not monitor content, domain names or accounts for infringement, and are not required to determine the validity of any claimed right. Action taken, or not taken, in one case does not bind us in another.

Repeat infringement

We terminate, in appropriate circumstances, the account or access rights of a customer who repeatedly infringes copyright, trademarks or other intellectual property rights, and we may terminate an account for a single instance of infringement. We determine in our sole and absolute discretion what constitutes repeat infringement and whether termination is appropriate. Complaints that are counter-noticed, withdrawn or found to be unfounded are not counted. This is in addition to the rights reserved in the Terms of Service Agreement.

Other complaints

Malware, botnet command and control, phishing, pharming, spam used as a delivery mechanism for any of the foregoing, fraud, child sexual abuse material and inaccurate registration data are handled under the Report Abuse Policy.

Contact

Notices and counter-notices are submitted through the Report Abuse form under the "Copyright/DMCA" or "Trademark infringement" category, or by email to [email protected]. Law enforcement and government agencies: [email protected]. Questions about this Policy: [email protected].

Last revised: March 10, 2026